Delivery Information
Fast, Secure & Reliable Shipping Across Canada
BS Mall Canada fulfils all customer orders from our Toronto-based fulfilment warehouse, operated by a professional Canadian 3PL eCommerce logistics partner.
Our logistics setup is designed for speed, accuracy, and product safety, ensuring your order reaches you quickly and in perfect condition.
Our Fulfillment Partner
We work with Flex Space Logistics, a reputable Canadian third-party logistics (3PL) company specializing in eCommerce fulfilment and nationwide delivery.
Their services include:
• Secure warehousing
• Professional pick & pack
• Order accuracy controls
• Reliable courier integrations
• Scalable fulfilment for growing brands
This partnership allows BS Mall Canada to deliver efficiently across Canada while maintaining high handling and quality standards.
Warehouse Location
• 📍 Toronto, Ontario
• Strategically located to serve East and Central Canada
• Optimized routes for fast nationwide delivery
• Capable of handling both D2C and B2B shipments
Our logistics network is designed to support expansion to Western Canada as volumes grow.
Delivery Speed
🚚 Delivery within Canada: up to 3 business days
• Orders are processed quickly after confirmation
• Tracking details provided once shipped
• Delivery times may vary slightly based on destination and courier
Selected orders may also be shipped to the United States, subject to destination and courier availability.
Order Fulfillment Process
Step 1: Order Confirmation
Your order is confirmed once payment is successfully processed.
Step 2: Pick & Pack
Our fulfilment partner carefully picks, inspects, and packs your items using professional packaging standards.
Step 3: Dispatch
Your order is handed over to a reliable courier with tracking information generated.
Step 4: Delivery
Your package is delivered to your address, typically within 3 business days across Canada.
Handling & Quality Control
• Products are stored in clean, secure warehouse conditions
• Orders are packed to protect brushes and makeup tools
• Quality checks are performed before dispatch
• Fragile items are handled with care
Your products are treated as beauty tools, not generic goods.
Delivery & Handling Fees
• Handling Fee: CAD 2.50 per order
• Courier Fee: Calculated at checkout based on delivery location within Canada
Final shipping costs are clearly displayed before payment.
Secure & Insured Operations
• Warehouse operations follow professional security standards
• Inventory is managed through a controlled fulfilment system
• Orders are traceable from warehouse to delivery
• Loss or damage during fulfilment is handled under standard logistics procedures
Important Notes
• Delivery times exclude weekends and public holidays
• Remote or rural locations may require additional transit time
• Address accuracy is the customer’s responsibility
• International shipments (including USA) may be subject to customs duties and taxes
Customer Support
For delivery-related questions, please contact:
customercare@bsmallbeauty.ca